On April 9, 2025, Spotify users around the world, particularly from the UK and the US, have been facing a major outage since the morning; when they start their Spotify, it shows continuous loading, a black screen, and silence. Millions of people use Spotify every day; therefore, they report this issue on multiple platforms.
The main issues users face are no app working, logging in issues, accessing the playlist, or streaming any kind of music. The Spotify app and website both faced the same issue, where the only message they saw was “Something went wrong; try again”.
In the start, people thought it was their slow internet issue, but the app is utilized to get the music at a very low data speed. Once they tried again and again, they hovered over the other platform to know if they were alone in the situation, but there were many more.
Such an issue usually does not occur in the big platforms like Spotify, but the apps on a smaller scale can face such a problem. Therefore, Weborik Hub always suggests to its clients to use the AI integration into their web solutions so the app works effectively and the operations are never disturbed because of heavy load.
Spotify Outage and the User’s Reaction
The Downdetector is the website that indicates the outage of the apps working, and as soon as people got to know that it’s not only their personal Spotify issue but is a problem worldwide, they started checking the Downdetector.
According to the report from Downdetector, on Wednesday morning, around 9 AM, more than 6000 were logged. The official data shows that roughly, the problem started at 9:40 AM UK time, and the widespread frustration has spoiled the users’ moods.
Soon, the users rushed towards social media, and almost all platforms had the news of this outage. As a result, the customers, not using Spotify at the moment and unaware of the problem, checked their Spotify, and this has added more frustration.
New Hashtag: “Is Spotify Down?”
The problem with Spotify was not even everywhere, but the users get different kinds of messages, errors, or app. Some mentioned that Spotify has logged them out automatically, and they are unable to log in again; some reported that they can listen to the music but can’t move to their favorite track through the bar, although using the premium version.
This has created a discussion on social media, and people were asking if they are the only ones facing such an issue or not. This has created a new trend with “#IsSpotifyDown” and is followed by thousands of user because music is a part of their daily life routines.
Among the most affected cities, London and Manchester were among the most prominent ones. Moreover, people started suggesting the potential reasons behind the issue and the solution to the problem. Some say reinstalling the app can solve the error. One suggested trying another account. Although none of the solutions were working because it was a company-related problem and not a simple glitch.
Reason Behind Spotify Outage
Until now, Ompaony has not presented the reason behind this outage, but many users believe it may be a server issue. On the other hand, some say the number of extensive users is the reason. A simple glitch or update in the system may also be the reason, but no one can exactly say about the error because multiple types of problems were shown in the situation.
Recently, Spotify has cleared the issue of changing the policy with the premium accounts and said, We are not planning anything like that.”
There is a rumor circulating that Spotify is putting ads into premium music listening. This rumor is false. Premium music listening is and will remain ad-free.
Before this, the users were worried if they were going to show the ads even in the premium version, and this had created disturbance among the premium Spotify users. Now, the outage has made a new story of if the company is able to handle a large number of users and functions.
