On Friday morning, the Houston area was predicted to have severe weather, including a storm, and thousands of Xfinity users faced the outage issue at the same time, which added to the difficulty of the situation. It was the time when there was a severe need for the radar signals and Xfinity, but at this critical time, the users were unable to get any information.
The broader outage and strong weather conditions also affected the Xfinity Outage Hits Houston Radar on a Critical Stormy Day, and the experts were unable to get any signal about the fresh weather conditions.
Xfinity is the American telecommunications business owned by Comcast Cable Communications, LLC, and is an internet service provider operating in a large geographical area. During the severe storm, when the users were in critical need of internet to get the news and the extent of the storm, they found the internet was not working for them.
Large Xfinity outage reported in Houston as a result of suspected vandalism
Xfinity and Comcast Business internet customers reported the internet outage on Friday at 10 AM, and the same complaint lasted till 3 PM. After that, Comcast’s resources indicate that the outage has been recovered and the customers are now getting the normal services.
In the critical time, the customers not only faced the issue about the home internet or the TV services, but the National Weather Service (NWS) data was also unavailable for them.
According to the reports, 20,000 customers or more were affected during this outage, and it has affected downtown, Montrose, the East End, and the Medical Center.
The internet has become a fundamental need of life nowadays, and the latest technologies help in daily life to face problems, particularly in critical situations like storms. One of the most powerful techniques is the artificial intelligence that helps people predict the extent of the storm before it happens.
AI is helping to make the systems more efficient, particularly the web solutions. Therefore, Weborik Hub presents the services to integrate the AI features into websites and apps and provide the features according to the user’s requirements. As a result, the customers get flawless and smooth working and the automated features.
Monitoring Weather During Xfinity Outage
During the outage, the experts were unable to get the information about the storm and the latest weather condition data on the radar; therefore, they moved towards the backups. The meteorologists got the data from other providers like Corpus Christi, Lake Charles, and Austin and worked according to the situation.
The issue was that the forecasters and other sources were unable to provide valid information about the storms, but the backups helped, and the forecasters then showed the relative data and knew about the formation, direction, and extent of the thunderstorm, which helped a lot.
The records show that not all the coverage of the internet from Xfinity was stopped but was lagging in some areas and was interrupted. But this was a matter of public safety, and people seem annoyed with the irregularity or the absence of the internet by the company.
The Xfinity outage lasted for some hours, but the problem is, these were the most critical ones, and the storm had a great risk of financial disaster, and lives were in danger.