
In This Article
- Medusa Ransomware Overview
- Why Does the FBI Warn Gmail Users to Deal With Medusa?
- FBI and CISA’s Advisory
- How Can AI Help to Deal with Medusa?
The United States Postal Service has delivered the strange ransomware attack threat to all Gmail users through the Federal Bureau of Investigation. The warning is about the sophisticated campaign named “Medusa” by the FBI and the Cybersecurity and Infrastructure Security Agency (CISA). Gmail is a highly popular electronic mail service and is crucially important in all sectors of contact, whether it is medical, educational, legal, or any other field.
Medusa Ransomware Overview
In cybersecurity attacks, Medusa represents a significant threat that is rapidly evolving, and this is the reason behind the FBI’s strong concern. This threat operates under the ransomware-as-a-service (RaaS) model, empowering multiple types of cyberattacks by cybercriminals. The dangerous thing about it is that it can be used by any cybercriminal without any particular technical expertise.
The model is available with the ready-made toolkit and presents the infrastructure for the attacks, and its users are called the Ghost attackers. It is considered one of the most sophisticated attacks against Gmail and other mail services. It has a very low chance of a barrier against the malicious attacks as a result, contributing to the proliferation of ransomware attacks.

In Medusa, the actual attacks are affiliated with the developers recruited by the ransomware itself. In this way, the affiliates get some ransom power and, therefore, contribute to the attack with maximum efforts.
Why Does the FBI Warn Gmail Users to Deal With Medusa?
The reason why it is highly threatening is that RaaS perpetrators present the ransom software to strongly attack the host. With a well-established system for victim data hosting, payment processing, and technical support if the attackers are stuck in a condition, help them to be more vigilant and dangerous.
RaaS platforms are constantly updated, so the improvement and tackling of the issue features are becoming stronger with time. Its attack is influencing people around the world. With more than 300 attacks on people, this is one of the most dangerous attacks. It has been attacking healthcare organizations, compromising their patients’ data, and disrupting essential medical services; therefore, lives are at risk.
Moreover, it has been involved in the educational institutions compromising on the student’s essential data that can be used for suspicious activities or blackmailing for the suspicious activities.
FBI and CISA’s Advisory
On March 12, 2025, the FBI and CISA’s joint cybersecurity advisory responded against the growing threat of Medusa ransomware. It has warned all the Gmail and Outlook users under the alert code AA25-071A. Recognizing the escalating threats of this RaaS, this advisory has presented critical information about operators’ tactics and techniques, along with the TTP producers, so the users may prevent any damage from this cyberattack.

In the detailed information, the advisory is aware of not clicking any malicious links related to unknown sources. It has highlighted the concerns about targeted spear-phishing emails and the attachments with them.
The advisory shows the threats related to the compromised Remote Desktop Protocol (RDP) credentials. Such information is usually present on the dark web marketplaces and is leaked during brute-force attacks.
How Can AI Help to Deal with Medusa?
Artificial intelligence is playing an increasingly critical role in dealing with cybersecurity attacks like Medusa. AI-driven security solutions help to read the whole system’s data and prevent any chances for attacks. Moreover, it can predict any threat to the system, read the files and attachments, and perform behavioral analysis for anomaly detection.
AI-driven Security Information and Event Management (SIEM) systems are applied to big organizations to deal with issues related to security and integrity. In an enterprise network, software like Microsoft Defender ATP and Darktrace is compulsory to maintain security.
Platforms like Weborik Hub are presenting their services for AI integration in web solutions to maintain security. Moreover, working on the global standard of security and performance is satisfying the customers around the globe.
Security Orchestration, Automation, and Response (SOAR) systems are specialized AI-driven responses designed to present services like isolating infected devices and rolling back encrypted files.